Questions about Hive
Where does the honey you use in your products come from?
100% pure honey comes from our own sustainable apiary, where we take care of our bees in a respectful manner. We harvest honey only once a year (the surplus and not all the honey they produce), we do not remove the wax and we let them live and work naturally to prolong their life and allow them to continue their work to allow life to exist on this planet.
Are Hive products safe for all hair types?
Yes, our products are suitable for all hair types, including dyed and treated hair.
The Brainwash shampoo from the Anti-Frizz Therapy line is specifically for people with dry/balanced scalp. We recommend that people with oily hair do not use it as it will not cleanse them as deeply as this type of scalp needs.
What does it mean that your products are cruelty-free?
We do not test on animals; our products are completely cruelty-free. In addition, our apiary is biodynamic and sustainable, which also means that our bees are free of exploitation and animal cruelty.
Can I use the conditioner as a mask?
Sure! Just apply and leave on for 3-5 minutes for deep hydration.
Where can I buy Hive products?
Our products are available in our online store and at selected points of sale in Guatemala.
Questions about the store
What payment methods are available?
We accept credit cards, debit cards and secure digital payment options.
What is the estimated delivery time?
Orders typically arrive within 2-7 business days, depending on your location.
Can I return a product?
Only if it is damaged and if you notify us within 48 hours of receiving it.
